Comprehensive Short Term Insurance Claims Assistanc.

Claims Assistance

We provide an independent and comprehensive short term insurance claims assistance and advisory service to all South African based short term insurance policy holders. This service applies to both personal and commercial portfolios. We act on behalf of YOU, as a claimant, to ensure that YOU receive a fair and equitable settlement of YOUR submitted insurance claim.

We leave no stone unturned and will investigate all possible sources for the maximum recovery of your loss whether this be against your insurer, your broker having acted unprofessionally or other responsible third party. We have the knowledge and experience that is vital and essential to ensure the successful conclusion of all personal and commercial short term insurance claims.

Whatever you do don't wait until its to late. Act immediately. Ensure that you obtain independent expert advice immediately after the occurrence of a loss. All it takes is a telephone call, a call that could save you thousands of Rand.

Independent claims assistance services have been available to policy holders in the USA and UK for many years. Known there as Public Loss Adjusting, it has come to be considered by policy holders to be a vital and essential service, a service that ensures the maximum recovery of a suffered loss.

When your insurer rejects your claim it need not be the end of the road. There could be alternative sources for the recovery of your loss. Don't be the loser!

Take control by calling us NOW!

Call Ben Groenewald, A.C.I.I on 083 266 5494.

Fax: 086 652 0271

E-Mail: ben@cscape.co.za

Ben Groenewald

WHAT ALL POLICY HOLDERS SHOULD KNOW AND BE AWARE OF:

IT IS IMPORTANT FOR POLICY HOLDERS to also take note of the information that follows hereafter. It could save you thousands of Rand.

It was recently reported in the media that an independent market survey revealed that only 10% of small business undertakings in the RSA are correctly and/or adequately insured. It did not indicate to what extent this shocking state of affairs also applied to personal short term, medium sized businesses and even large organizations.

There could be a number of reasons for this sad state of affairs. It could be due to lack of insurance knowledge on the part of the consumer (policy holder), deterioration in the quality of service provided by some insurance agents & brokers, inexperienced new insurance applicants dealing directly by telephone with the so-called paperless insurers.

How sure are you about the correctness and adequacy of your short term insurance portfolio?

Unless you can provide an affirmative answer to each of the following questions you are, in all probability, inadequately insured and at risk of possible substantial losses:

	Your broker / agent is fully acquainted with the full extent and nature of your business and has inspected your premises?
	Your broker / agent or a representative of your direct insurer visits you at your premises at least twice per annum and these visits are not seen as being purely social?
	The adequacy of policy sums insured and/or limits of indemnity as also applicable excesses were fully discussed and agreed and you are aware of the implications of under-insurance?
	Your broker / agent / or direct insurer has carried out a physical inspection of your premises and is fully conversant with it's security arrangements.
	Essential features of both insured & uninsured risks have been discussed with and fully explained to you.

We need to impress the need for full disclosure to your insurer of all facts material to such risks as you may desire to insure. If you, or your broker, leave your insurer to guess some of the answers you will feel the result thereof in the form of higher premiums and/or excesses! Even worse, it could eventually lead to the repudiation of a claim.

If in any doubt about the adequacy of your insurance portfolio or the quality of the service provided to you obtain a second and if necessary a third opinion from a licensed, qualified and experienced broker. CHECK THEIR CREDENTIALS AND OBTAIN CLIENT REFERENCES. INSIST THAT THEY ACQUAINT THEMSELVES WITH YOUR PREMISES AND THE RISKS to which YOU are or may be exposed.

When your insurer rejects your claim it need not be the end of the road. Don't be the loser!

Take control by calling us NOW!

Call Ben Groenewald, A.C.I.I on 083 266 5494.

Fax: 086 652 0271

E-Mail: ben@cscape.co.za

IMPORTANT NOTE: For information on the coming "A-Z Insurance Guide" click here.